Tech isn't just a career, it's my playground.
Hello my name is Miguel Rocha
As a recent graduate from the University of Nebraska Omaha with a Bachelor of Science degree in management information systems. I am excited to pursue opportunities for my career and am looking for an internship or full-time position. My strong academic background has given me the knowledge and skills necessary to succeed in a professional environment. Throughout my studies, I have gained valuable insights into business and technology and how they work together. This has prepared me to tackle complex challenges and contribute to innovative solutions.
I am dedicated to using my skills to help a team succeed by working hard, adapting, continuously learning, growing in a professional environment, and delivering value in roles that align with my career objectives. I’m passionate about business and technology and ready to take on new challenges.
About Me
Professional Experience:
Commissioner, NCBVI
In my role as Commissioner for the Nebraska Commission for the Blind and Visually Impaired (NCBVI), I have been entrusted with a diverse set of responsibilities that showcase my leadership and strategic planning abilities. My role involves extensive stakeholder engagement, furthering communication with consumers and staff.
Onsite Manager, USSTRATCOM Deterrence Diner
As Onsite Manager at Offutt USSTRATCOM Deterrence Diner (2018-2020), I wore many hats as a leader, planner, problem-solver, and team builder. I managed the dining facility, ensuring smooth operations through strategic scheduling, budgeting, and employee development. By implementing effective procedures, I optimized staff performance and maintained a supportive environment for both staff and clientele. I led with a focus on efficiency, collaboration, and guest satisfaction, contributing significantly to the facility's success.
Senior Technical Support
At Aldelo LP (2005-2014), I was a bilingual support tech. I mastered the art of supporting and troubleshooting the point-of-sale and enterprise software, tackling challenges for customers worldwide in English and Spanish. From stability testing and hardware certification to account management and documentation translation, I ensured smooth operations. I extended my knowledge by training new employees, sharing my expertise through clear documentation, and even educating others about assistive tools like ZoomText and JAWS.
Education Journey:
University of Nebraska Omaha
I have recently graduated from the University of Nebraska Omaha with a Bachelor of Science in Management Information Systems (MIS), a program I began in 2020. This degree has provided me with the skills to effectively leverage technology to address complex business challenges. Through a comprehensive curriculum and hands-on experiences, I built a strong foundation in information systems, database management, and technology-driven decision-making. With my academic journey now complete, I am ready to apply my knowledge and expertise to make a meaningful impact in a professional environment.
CSU Stanislaus
My academic journey at California State University, Stanislaus, from 2002 to 2004, culminated in a Bachelor of Science in Business Administration with a focus on Management. This educational experience provided me with an in-depth understanding of business principles, strategic management, and leadership skills. The program at CSU Stanislaus equipped me with comprehensive knowledge of business concepts and a strong sense of adaptability and resilience in professional environments. My bachelor’s degree from CSU Stanislaus reflects my commitment to continuous learning, strategic thinking, and a solid foundation in business management.
Columbia College
During my time at Columbia Junior College from 1998 to 2002, I pursued and successfully attained an Associate of Science in Business Administration and an Associate of Arts in Liberal Studies. This educational foundation has been instrumental in shaping my analytical and critical thinking skills, providing me with a well-rounded understanding of both business principles and liberal arts disciplines. The combination of these degrees reflects my commitment to a holistic approach to problem-solving, effective communication, and a comprehensive understanding of diverse perspectives.